Terms of Service

By creating an account, subscribing to a plan, or otherwise using yourHRM (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

For the purposes of these Terms, the following definitions apply:

• "Platform" refers to the yourHRM multi-tenant SaaS application, including all modules, APIs, and documentation.
• "Tenant" means the organization registered on the platform with its own isolated database and subdomain.
• "User" means any individual granted access to a Tenant workspace, including administrators, HR managers, and employees.
• "Subscription" refers to the selected pricing plan and its associated feature entitlements and usage limits.
• "Content" means any data, documents, payroll records, employee information, or files uploaded to the Service by any User.

Each organization is provisioned a dedicated tenant environment with complete database isolation. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

• Each Tenant receives a unique subdomain (e.g., company.yourhrm.com).
• Account owners must provide accurate and complete registration information.
• You must immediately notify us of any unauthorized use of your account.
• We reserve the right to suspend accounts that violate these Terms.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

• Attempt to gain unauthorized access to other tenants' data or infrastructure.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Use the platform to store, transmit, or distribute malicious software.
• Interfere with or disrupt the integrity or performance of the Service.
• Resell, sublicense, or redistribute the Service without written consent.

You retain full ownership of all Content uploaded to the platform. We do not claim any intellectual property rights over your data. Our multi-tenant architecture ensures strict database-level isolation between organizations.

• Your data is stored in an isolated database; no cross-tenant queries are possible.
• We implement encryption at rest and in transit for all sensitive data.
• You may export your data at any time through the platform's built-in tools.
• Upon account termination, your data will be retained for 30 days before permanent deletion.

Subscription fees are billed in advance on a monthly or annual basis as selected during registration. All fees are exclusive of applicable taxes (GST) unless otherwise stated.

• Payments are processed securely through our third-party payment gateway (Razorpay).
• Failed payments will trigger a 7-day grace period before service suspension.
• Refunds are available within 14 days of purchase for annual plans if no payroll has been processed.
• We reserve the right to change pricing with 30 days' advance notice to active subscribers.

The Service, including its original content, features, functionality, brand marks, and design system, is and will remain the exclusive property of yourHRM and its licensors. The Service is protected by copyright, trademark, and other laws of India and foreign countries.

Your Subscription grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service strictly in accordance with these Terms.

Either party may terminate the agreement at any time. You may cancel your subscription through the platform dashboard. We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users.

• Upon termination, your right to use the Service will immediately cease.
• Accrued payment obligations survive termination.
• Data export must be completed before or within the 30-day retention window after termination.

To the maximum extent permitted by applicable law, in no event shall yourHRM, its directors, employees, partners, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, goodwill, or other intangible losses, resulting from:

• Your access to or inability to access the Service.
• Any unauthorized access to or alteration of your data.
• Errors in payroll computations due to incorrect inputs provided by your organization.
• Any third-party conduct or content on the Service.

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

Before filing any legal claim, both parties agree to attempt to resolve the dispute informally by contacting each other in writing. If the dispute is not resolved within 30 days, either party may pursue formal legal remedies.